Email address
FAQs.

Age estimation refers to the process of determining an individual’s inferred age using physical features or behaviours.

While age estimation accurately determines an inferred age based on physical features or behavioural characteristics, age verification determines an individual's actual age. This is often through providing official documents (e.g. a passport or ID) to confirm exactly how old someone is by comparing their birthdate on the document to the current date.

Your email address will be used to estimate your age and determine whether you’re 18+. This is done by reviewing sites and apps where you’ve previously used this email address, such as a financial institution, mortgage lender or utility provider.

This method is the quickest and easiest way to verify your age online. It protects your privacy and does not discriminate by sex, skin tone, disability, or any other characteristic.

Your data will be deleted as soon as the age check is complete and if successful, you can continue your journey.

If we are unable to estimate your age using your email address, you may be able to use alternative available methods such as ID scan or facial age estimation.

No, absolutely not. VerifyMy or the business we are completing an age estimation check for have absolutely no access to your email account or the emails within it. We simply run analysis on your email itself.

If not previously authenticated, we will send an OTP (one-time passcode) via an email to the provided email address. This must be opened and clicked for the check to be complete.

Yes, it has been certified by the Age Check Certification Scheme (ACCS) to EAL level 3, the highest possible level for age estimation.

Yes, independent testing has shown that the email address age estimation checks are extremely accurate.